Shipping Policy
Shipping Policy
Last Updated: 20 Nov 2025
Thank you for shopping with us! We aim to provide fast, reliable, and hassle-free delivery for all our customers. Please read our Shipping Policy for complete details on processing and delivery times.
1. Order Processing Time
All orders are processed within:
1–2 business days for in-stock items
Orders placed on weekends or holidays will be processed the next business day
Once your order is processed, you will receive an email confirmation with your shipping details.
2. Shipping Duration
Estimated delivery times depend on your location:
Local / Domestic Orders: 3–5 business days
International Orders: 7–15 business days
Note: Delivery times may vary due to customs delays, courier issues, holidays, or high-volume periods.
3. Shipping Fees
Shipping fees are calculated at checkout based on:
Destination country
Order weight
Shipping method
Any applicable import duties, taxes, or customs charges are the customer’s responsibility.
4. Order Tracking
After your order is shipped, we will send you a tracking number via email.
You can track your shipment anytime through the courier’s website.
If you do not receive a tracking number within 3 days, please contact us.
5. Incorrect Shipping Information
Please ensure your:
Name
Address
Phone number
are correct.
We are not responsible for orders shipped to incorrect addresses provided by customers.
If you notice an error, contact us within 12 hours of placing your order.
6. Lost or Damaged Packages
If your package is:
Lost in transit
Damaged on arrival
Please contact us within 48 hours with:
Order number
Photos/videos (for damaged items)
We will assist with a replacement or suitable solution.
7. Shipping Restrictions
We do not ship to:
P.O. boxes
Restricted or embargoed countries
Some items may have country-specific restrictions due to electrical standards or customs regulations.
8. Multiple Shipments
If your order contains multiple items, they may be shipped separately to ensure faster delivery.
You will not be charged extra for split shipments.
9. Delayed Deliveries
We are not responsible for delays caused by:
Weather conditions
Customs clearance
Courier disruptions
Incorrect addresses
Rest assured, we will assist you in tracking your package if delays occur.
10. Contact Us
For any questions or shipping-related concerns, please contact us:
📞 Phone: +86 13923968677
📧Email: 122686138@qq.com
Refresh Your Space